At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a Community that cares about you!
More about your role
The Debt Resolution Manager will be responsible for contributing to the effective performance of the Customer Accounts Centre by attending court, evictions and essential home visits to vulnerable customers, across the Bristol area. During periods when court hearings are not scheduled, the Debt Enforcement Manager will be required to support the management of accounts in any of the regions covered by the Customer Accounts Centre.
For more information please download our job profile available on our website.
More about you
To be considered for this role, it is essential that applicants possess in depth specialist knowledge on customer accounts, court procedures and welfare benefits particularly Universal Credit and Housing Benefit. You'll have the ability to organise workload, communicate effectively with customers, Account Managers, peers and external agencies.
You will have a positive ‘can do' attitude, the ability to problem solve, and have a confident, firm but polite manner. A full driving licence and a Basic DBS are also required.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
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