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Customer Service Representative in Manchester

Teleperformance is looking for an Customer Service Representative in Manchester

Job description

 

 

Customer Service and Claims Handler - Manchester

 

Start Date: 2nd December 2024 

 

Shift patterns: Candidates must be Fully Flexible between Mon-Fri 8am-9pm, Sat 8am - 8pm & Sun 8am - 8pm and be Manchester based

 

Salary: £23,795.20

 

Training: 2 weeks - On-Site @ Martin House,23 Hunts Bank, Manchester, M3 1AX 

 

Contract: Permanent 40 hours per week - Hybrid (3 days onsite, 2 days work from home)

 

Who are we? We are the voice of our clients.

 

What do we do? We provide fantastic service and great careers.

 

 

 

What role is available? Customer Service & Claims Advisor bound calls from customers who are wanting to make a claim on their mobile phone insurance.

Handling inbound calls from customers wishing to make an insurance claim.

You will support your customer through the process, assisting with fresh claims, updates, general enquiries and perhaps cancelling policies if required.

By following set questions on your PC, you will talk your customer through a step by step process to determine the options available to them.

 

 

 

What will we give you? Well there’s plenty, where do we start?

2 weeks of classroom-based training (paid of course), once complete you will go out on to the call floor. This is where the action happens, and where you take your first live calls.

This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that.

We make it our responsibility to look after you with full support from experienced members of the team on hand to help.

 

 

 

 

 

 

Where do you sign up? Right here!!



Extra information

Status
Closed
Education Level
Secondary School
Location
Manchester
Type of Contract
Full Time Jobs
Profession type
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Manchester | Customer Service Jobs | Full Time Jobs | Secondary School