Sales in Loughborough

Role overview:

Loughborough Contact Centre (126) - Currys Contact Centre, Loughborough, LE11 5XH (Hybrid after 3 months) 
Permanent
Full Time

£23,920 Basic Salary + Uncapped Bonus (OTE - £500 per month extra)

Hours – 40 per week, 2-week rotation between the hours of: Monday to Friday: 8am till 8pm / Saturday and Sunday: 8am till 6pm

If your application is successful, you will be invited to a short assessment event on Thursday 19th September

At Currys we’re united by one passion: to help everyone enjoy amazing technology. 

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Telephone Sales Advisor (Inbound) you’ll be speaking to our customers who have previously visited our Currys website and are looking to purchase some of our amazing technology and services.

Through effective listening, fact finding and matching the customers’ needs with our amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life.

Don’t worry if you’ve never worked in a telephone sales role, with our training and ongoing support you’ll be able to offer a world class sales experience. 

Role overview:

As part of this role, you’ll be responsible for:

• Exploring customer needs and offering suitable products and services from the Currys website
• Effectively pitching the benefits of Currys products and services to customers
• Guiding the customer through the sales journey whilst ensuring they are kept fully informed
• Working towards and aiming to exceed sales expectations
• Delivering a best-in-class customer experience

You will need:

• To be a confident communicator with strong people skills
• To be driven with the desire to consistently exceed sales targets
• IT literate with the ability to navigate multiple systems quickly and efficiently 
• A passion for tech! 
• Flexible and adaptable
• A passion for putting customers first and creating customers for life
• Previous sales experience would be desirable

Why join us:

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

• Product discounts on the latest tech
• A range of wellbeing initiatives including cycle to work and eyecare
• Life Assurance and Sharesave scheme
• Access to the Aviva Digital GP app, where you can access a GP 24/7

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. 

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.