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Commercial Assistants in the retail industry are responsible for supporting the sales team in the day-to-day operations. They help the sales team to achieve their sales targets by providing administrative support and maintaining customer records. They assist in preparing sales reports, tracking inventory, and identifying new sales leads. Furthermore, they also help in customer service, providing product or service information, answering customer queries and resolving customer complaints. They are also responsible for maintaining the store's visual merchandising and keeping track of the stock levels. They must have strong organisational and communication skills and a good understanding of the retail industry and products.
Working as a commercial assistant is a challenging but rewarding role. As a commercial assistant, you will provide administrative and operational support to the commercial team, helping to drive sales and revenue. You will play an essential role in the day-to-day operations of the sales and marketing team and will be responsible for maintaining customer records, tracking inventory, and identifying new sales leads. You will also assist with marketing efforts, such as creating and distributing marketing materials and managing social media accounts. To be successful in this role, you will need to have strong organisational and communication skills, be comfortable working in a fast-paced, deadline-driven environment, and have a good understanding of the industry and products. Additionally, strong attention to detail, time management and multitasking skills are also essential for this role.
The main responsibilities of a commercial assistant include providing administrative and operational support to the commercial team, maintaining customer records, preparing sales reports, tracking inventory, identifying new sales leads, and assisting with marketing efforts such as creating and distributing marketing materials and managing social media accounts.
The qualifications or experience required to become a commercial assistant can vary depending on the company or industry. Strong organisational and communication skills, as well as a good understanding of the industry and products, are essential for success in this role. A strong understanding of digital and social media platforms is a plus in today's market.
